Privacy Policy

Effective Date: Sep 23, 2024

Everest Coffee Company (hereinafter referred to as "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you visit our website or use our services. By accessing our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes any information that can be used to identify you personally, such as your name, email address, phone number, billing address, and payment information when you place an order or contact us.
• Usage Data: We automatically collect information about how you access and interact with our website. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the time and date of your visit.
• Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

2. How We Use Your Information

We utilize the information we collect for various purposes, including:

• Order Processing: To process transactions, manage your account, and deliver products and services you request.
• Customer Support: To respond to your inquiries, provide assistance, and manage customer service requests.
• Marketing Communications: To send you newsletters, promotions, and other marketing materials, provided you have opted to receive them.
• Website Improvement: To analyze usage trends and improve the functionality and user experience of our website.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. Disclosure of Your Information

We value your privacy and do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
• Legal Authorities: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you believe we have collected such information, please contact us to have it removed.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated effective date will be indicated at the top. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@everestcoffee.in
• Address: 7, Audiappa Naicken St, Kothawal Bazaar, Parrys, George Town, Chennai, Tamil Nadu 600001